Monday, 8 August 2011

Vodafone Customer te tan..

Hmanni a Sebastian D'Souza thil min rawl ruk hi lo hre ve duh in awm ngei ka ring. D'Souza hi Vodafone Customer Care Operator pakhat a ni a, a ni min hrilh bakah Vodafone Customer ten kan hman tangkai theih tur awm ang ka hriat hriat pawh ka rawn zep tel bawk e.

GPRS Hmangchang:
1. Network Problem - GPRS Network hi Tower pakhat in tawm ro ro ah pawh hmun khawi maw laia chhe bik tlat thei a ni a. Hman deuh khan kan vengah pawh chutiang chuan a awma. Kan khaw Vodafone Outlet leh Main Office a ka complain pawn awmzia a nei hlei thei lo a. Ka thinrim chuan an thiam lo tawp a nih hi tiin Customer Care zuk call in ka complai ta a. Keima detail lo la-in ka complain chu min registered saka. A hnu ni 2 hnu-ah chuan a rawn ṭha ta maia.. Chuan ka mobile-ah ka complain chu resolve a nih tawh thu min la rawn inform thlap zui..

2. Internet Pack: Internet Pack kan thun reng reng hian, kan thun a ni tih notification kan dawn atanga darkar li chhungin Internet Pack chu activate a nih tawh thu leh pack hmanga kan browse theih tawh thu notification kan dawng tur a ni a. He notification hi nghah ngei ngei tur a ni. A lo thlen hma-a kan browse a nih chuan main balance aṭanga cut zel a ni. Mahse darkar li hnu-ah chuan pack hmanga browse phalna notification hi dawng lo mah ila a luh theih tawh tho (Mahse kei chuan darkar li bakah hian sahimna'n 15mins ka nghah belh zel hetiang condition-ah hi chuan!) Darkar li hnu-ah chuan notification kan dawng emaw, dawng lo emaw pawh nise, kan browse vanga Main Balance an cut chuan Customer Care call vat tur a ni a, an cut zat kha an rawn refill leh mai dawn a ni awm e.

Tin, zanlaiah emaw retailer awm rem chan lohna aṭanga pack i thun duh a nih chuan i main balance aṭang khan i thun thei tho a hnuai a mi ang hian, (Mahse, plan hrang hrang rate hi an san chhoh deuh hret tawh avangin ṭhen khat chu a applicable tawh lo mai thei) i mamawh thlu ngang a nih chuan lo ti ve chhin teh,:
ACTIVATION CODE                 PLANS                 BENEFIT                 VALIDITY
         *444*5#                                  4                         40MB                         1 Day
         *444*13#                               13                       200MB                        3 Days
         *444*98#                               98                         2GB                          30 Days

3. Internet Pack Balance: I internet pack thun ah khan MB engzah nge i hman tawha, eng tik thleng nge i pack kha a nun dawn tih i hriat duh chuan *111*6*2# hi dial mai tur a ni. Hei hi a tam zawk chuan nachang kan hre lo fo.. Limit exceed palh chuan Main Balance an cut ṭhin vangin check ve zeuh zeuh a ṭha hle.

4. GPRS Setting Chah Dan: VL leh VMC tih hi a hran ve ve a 52586 ah SMS in thawn mai tur

5. GPRS Activate Dan: Postpaid - ACT VL leh ACT VMC
                                                        tih hi a hran ve ve a 111/199-ah SMS mai tur
                                                        (N. E. leh Delhi tan chuan 52586 ah S IMEI thawn tur)
                                       Prepaid  - ACT VL leh ACT VMC
                                                       tih hi a hran ve ve a 144-ah SMS mai tur

6. IMEI Hmanga Setting Chah Dan: IMEI hmanga Setting chah hi a ṭhatna bik chu a chunga kan sawi anga chah save thei lo emaw ti dik thei lo tam tak chuan IMEI hmang chuan an save theiin an hmang thei deuh zel a ni.
a) *#06# hmet la i phone IMEI No a lo lang ang a. Khami IMEI No digit 16 kha chhinchhiah ang che
b) 52586 ah SMS in "S i IMEI no chhinchhiah kha" i thawn ang
    Entirnan: 3567189087615345 hi i IMEI ni ta se, S 3567189087615345 t in i thawn mai dawn nih chu
    (Phone ṭhenkhatah chuan a hmasa digit 15 chauh thawn ngaihna te pawh a awm tho bawk)

GPRS Network Problem ka complaint ṭum hian a nia Sebastian D'Souza hian thil ṭhenkhat min rawlruk tak ni. Kan khaw Vodafone Office-ah complaint ka thehlut em tih min zawta, ka complaint tawh thu leh a ngaihna an hre vak lo nia ka hriat thu ka hrilh chuan a ni pawh hi GPRS lama lo tui tih takah rin loh deuhin personal takin kan titi zui ta a. A thil min hrilh leh ka hriatsa thenkhat te chu:
a) *141# Balance leh SIM Validity enna.
b) *142# SMS Balance
c) *141*2#  Local Vodafone to Vodafone balance enna.
d) *141*4# STD minutes enna
e) *141*5# Night call minutes enna.
f) *141*7# FTT balance enna.
g) *140*coupon or voucher code digit 17#   - Mahni a Top-Up/Recharge card thunna
h) SMS ACT NR to 111 - National Roaming Service Activate-na
    (Post paid tan bik a ni a, pre-paid hi chu activate sa niin a sawi..)
i) Customer Care/Call Centre dial 111 or 198 or 99233 99233 (Toll free)

SMS Hmanga Service Activate leh De-Activate dan:
Post Paid tan chuan 111 ah thawn tur a ni a, Pre-Paid tan chuan 144 ah thawn tur a ni.
SERVICE                                          ACTIVATE                   DE-ACTIVATE
National Roaming                                 ACT NR                           CAN NR
Vodafone Roaming                               ACT VR                           CAN VR
Basic International Roaming                  ACT BIR                          CAN BIR
STD                                                    ACT STD                          CAN STD
ISD                                                     ACT ITD                           CAN ITD
CLIP                                                  ACT CLIP                         CAN CLIP
Itemized Billing                                     ACT IB                               CAN IB
Voice Mail                                          ACT VMS                          CAN VMS
Call Conference                                   ACT CC                            CAN CC
Call Forwarding                                   ACT CF                             CAN CF
Call Hold                                             ACT CH                            CAN CH
Vodafone Live!                                   ACT VL                              CAN VL
Vodafone Mobile Connect                  ACT VMC                         CAN VMC
Caller Tunes                                         ACT CT                             CAN CT
Game Buzz                                          ACT GAMESBUZZ           CAN GAMESBUZZ

Tam takin kan hriat loh fo chu Setting kan save thar emaw service kan activate/deactivate thar hian phone tam takah chuan a dik nghal mai thei ṭhin lo tih hi.. I hmang thei lo a nih chuan i phone kha restart ang che. Chu ta a la dik thei lo a nih chuan darkar 24 chhung i nghak phawt anga, chutah i phone kha restart lehin a la dik loh cheu chuan Customer Care i call dawn nia.

2G PLAN TAWP HMAIN SIM VALIDITY LO TAWPIN INTERNET ACCESS THEI LO TA ILA!?
Hemi kher lo, thil dang vanga buaite tan pawh a applicable tho mai thei..
* Menu >>> Settings >>> Configuration >>> Default Configuration Settings ah kal la
* I GPRS settings zawng zawng delete vek la, i mobile i restart dawn nia
* VL tih hi 52586 ah SMS in thawn la, VMC tih hi 52586 SMS in ah tho i thawn leh nghal dawn nia
* Settings lo thleng khan PIN a dil che chuan 1234 hmangin lo save la
* 144 ah SMS in ACT VL tih leh ACT VMC tih hi a hran ve ve in thawn rawh
* I mobile restart la a dik tawh maiin a rinawm


POST PAID PACK!

Monthly rental (Rs)4999899*
Free data450 MB + 10 MMS2 GB + 10 MMSUnlimited
Usage charges10p / 10KB10p / 10KB-

Vodafone SIM aṭanga Airtel Server hman dan:
Mi ṭhenkhat chu hetianga ka  Configuration ka set sak hian free in web zu browse thei tlata!! A ṭhen erawh an Internet Pack a kal tho.. I lo try ve duh a nih chuan a hnuaia step 4 hi lo apply chhin teh. Vodafone SIM aṭang chiaha ka la test avangin SIM dangah chuan ka hre bik chiah lo na a.. Theih ve tho turah ka ngai.. A ṭangkaina chu Vodafone network ṭhat vek si, Internet Signal chian loh changin a hman ṭangkai theih dawn tlatin a lang.. Mahse chung hunah chuan ka la test bik lo.. Vawiin tlai maia set-up dan hi ka hriat thar chauh a nih vangin!!

Step 1: Menu --> Settings --> Configuration --> Default Configuration Setting: Delete all Mobile Office Setting

Step 2: Menu --> Settings --> Configuration --> Personal Configuration Settings --> Add New or Add --> Web --> Account Name: Mobile Office --> Username: 91 --> Password: 0000 --> Use Preffered Access Point: Yes --> Back --> Option --> Activate

Step 3: Menu --> Settings --> Configuration --> Personal Configuration Settings --> Add New or Add --> Access Point --> Account Name: Mobile Office --> Access Point Settings --> Bearer Settings --> Packet Data Access Point: airtelgprs.com --> Network Type: IPV6 --> Username: 91 --> Password: 0000 --> Back --> Back --> Back --> Option --> Activate

Step 4: Menu --> Settings --> Configuration --> Default Configuration Setting: Personal Configuration --> Preferred Access Point: Mobile Office -- Restart your phone.

Ka ngaihbel deuh nge phei chu ka hre lo. Network Type ah khian IPV4 (GPRS Network) hmang lova IPV6 (Broadband network) ka hman vang nge Airtel GPRS pangngai ai khan a chak zawk bawkin ka hria. Mahse hetianga i set-up chuan keypad-a Zero (0) hmang khan a luh theih tawh loh thung ang, Home Address a awm loh vangin.. PC pawh hemi hmang hian a connect theih tho.. Main Balance cut hlau kha chuan lo try ve lo mai ru, ka test na hi a la tlem em maia a dik vek ang em ka sawi ngam lo, eng emaw palh-ah mawh ka phur duh map lo a nia :)

I phone ah advertisement message leh call a lo kal fo thin a i ning em ni!? I mobile ah khan a screen-ah Flash SMS a lo kal ngaia click palh a hlauhawm i em ni!? Chuti a nih chuan "I mobile-ah advertisement call leh message ti tawp ang aw!" tih hi chhiar ve rawh le!!

8 comments:

  1. Vodafone people have deducted Rs.30/- from my main balance, i did't activate any service, Thanks for giving Vodafone Customer Care Numbers and E-mail IDs

    ReplyDelete
  2. voda 3G hi mizoramah a hman ve theih m?

    ReplyDelete
  3. Vodafone 3g hi aizawlah hian ala hman theihloh ami, vawiinah 3g 1gb in ka recharge a 2g char2 ala ni boksia rs248 lai kaseng ve boksia engtia tih chi nge niang?

    ReplyDelete
  4. Thanks for sharing information.
    Videocon offers one of the best postpaid prepaid service in Gujrat.

    videocon

    ReplyDelete
  5. Free Incoming on Roaming for Videocon Mobile. Videocon offer Mobile Service in Madhya Pradesh, Haryana, Punjab, Gujarat, UP. prepaid roaming

    ReplyDelete
  6. FreedomPop is UK's #1 FREE mobile communications provider.

    With voice, text and data plans always start at £0.00/month.

    ReplyDelete

Blog Follow hmasa lo chuan Comment hi a dah theih loh ang!!